Shipping policy
1. Shipping Methods & Carriers
We offer the following shipping options:
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Standard Shipping (3–7 business days)
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Express Shipping (1–3 business days)
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Overnight Shipping (1 business day – selected locations only)
All orders are shipped via [FedEx/UPS/DHL/USPS/etc.], depending on location and availability.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and selected shipping method. Free standard shipping is available for orders over $50.
4. Delivery Times
Delivery estimates are based on carrier service levels and may be impacted by external factors such as weather, customs delays, or peak seasons.
5. Order Tracking
Once your order is shipped, a tracking number will be emailed to you. You can use this number to track your package via the carrier’s website.
6. International Shipping
We ship internationally to selected countries. Customers are responsible for any applicable customs duties or import taxes.
7. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will assist with claims or replacements as needed.